SHERATON MEMPHIS DOWNTOWN HOTEL | Stay downtown in Memphis

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Hotel Overview

250 North Main Street, Memphis, Tennessee, United States, 38103

Sheraton Memphis Downtown Hotel - Full-service hotel near Beale Street and Renasant Convention Center

Sheraton Memphis Downtown Hotel is located in downtown Memphis, connected via skywalk to Renasant Convention Center. The hotel offers 600 rooms with complimentary Wi-Fi and Sheraton Signature Sleep Experience beds. Guests can dine at Crossroads Tavern and Grille, serving Starbucks coffee and American fare. Amenities include a heated indoor pool, fitness center, and 24-hour business center. The property provides 16,000 square feet of meeting space, with additional 350,000 square feet available at Renasant Convention Center. Nearby attractions include Graceland, Memphis Music Hall of Fame, and FedExForum. The Main Street Trolley stops outside the hotel, providing access to Beale Street and other downtown attractions.

Additional perks of the hotel

Access to club lounge with hors d'oeuvres, continental breakfast, and beverages

Indoor heated swimming pool and outdoor sundeck

24-hour fitness center with treadmills, exercise bikes, and weights

Mobile check-in and keyless entry via Marriott Bonvoy app

On-site restaurant and bar with limited menu options from 4:00pm to 10:00pm

Pet-friendly rooms available (dogs only, 4th floor)

Rooms

All 600 rooms at Sheraton Memphis Downtown feature a 32-inch flat-screen LCD TV with premium cable channels, a large work area with a desk, and complimentary Wi-Fi. Rooms include Sheraton Signature Sleep Experience beds, premium bedding, and pillow menus. Options include double rooms with two beds accommodating up to four persons. Guestrooms are equipped with coffee/tea makers, air conditioning, and laptop-friendly workspaces. Some rooms offer access to the club lounge with upgraded breakfast and snacks.

Other conveniences

Non-smoking rooms available

Private bathroom with free toiletries and hairdryer

Safe deposit box and wardrobe in all rooms

Ironing facilities and trouser press

Accessible rooms with roll-in showers and lowered fixtures

Electronic room key and mobile key options

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Corner King Club lounge access Larger Guest room 1 King

Max:

2 persons

41 m²

Bed options:

1 King-size bed

Heating

Air conditioning

room details

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Deluxe King Larger Guest room 1 King

Max:

2 persons

34 m²

Heating

Air conditioning

room details

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Deluxe Double Larger Guest room 2 Double

Max:

2 persons

34 m²

Heating

Air conditioning

room details

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Transportation Tips

Transportation Options

City Centre

Memphis 4.2 km

Airports

Memphis International (MEM) 15.8 km

Jonesboro Municipal (JBR) 109.2 km

Bus

Bus stop100 m

Amenities

Thoughtful hotel amenities for a comfortable stay

Free Wi-Fi

Free Wi-Fi in rooms

Parking

USD 29 per day

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Valet parking
Pet amenities available
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Hotel Location

250 North Main Street, Memphis, Tennessee, United States, 38103

Map view

250 North Main Street, Memphis, Tennessee, United States, 38103

City landmarks

Landmark

Beale Street

1.5 km

Landmark

Sun Studio

2.2 km

Museum

Magevney House

700 m

Landmark

AutoZone Park

1.2 km

Stadium

Memphis Pyramid

780 m

Stadium

FedExForum

1.6 km

Museum

Memphis Rock 'n' Soul Museum

1.7 km

Landmark

The Peabody Ducks

1.2 km

Museum

Woodruff-Fontaine House

1.7 km

Museum

National Civil Rights Museum

2.0 km

Landmark

Belz Museum of Asian and Judaic Art

1.2 km

Landmark

Statue of Elvis

1.9 km

Museum

Memphis Music Hall of Fame

1.4 km

Theatre

Orpheum Theatre

1.4 km

Museum

Slave Haven Underground Railroad Museum

1.6 km

Landmark

Confederate Park

760 m

Park

Mud Island River Park

2.6 km

Landmark

The Cotton Museum at the Memphis Cotton Exchange

1.0 km

Landmark

Ducks Unlimited Waterfowling Heritage Center

760 m

Landmark

Mississippi River Museum at Mud Island

2.5 km

Landmark

Mallory-Neely House

1.3 km

Park

Court Square

750 m

Museum

Blues Hall of Fame

2.0 km

Landmark

Beale Street Entertainment District

1.5 km

Landmark

Beale Street Landing

1.9 km

Nearby

Event hall

Memphis Cook Convention Center

360 m

Museum

Fire Museum of Memphis

490 m

Church

Saint Peters Catholic Church

280 m

155 Market Ave

Saint Mary's Catholic Church

360 m

Park

Martyrs Park

290 m

Restaurants

The Lookout at the Pyramid

770 m

1 Bass Pro Dr

Regina's Cajun Kitchen

600 m

60 N Main St

Charles Vergos' Rendezvous

1.1 km

52 S 2nd St Our front door and entrance is located on Charlie Vergos Rendezvous Alley

3rd & Court Diner

910 m

24 N B B King Blvd

Guest Reviews & Ratings

What Guests Are Saying?

3.5/5 based on 1724 reviews

#41 of 151 hotels in Memphis based on Tripadvisor

John

United States, October 2023

7.0/10

The hotel was clean when we arrived, but the rooms were not ready, and they were too small and regular for the price. The service, particularly by the lady up front, was friendly and very helpful, although some staff, like the car valet parking team, were unhelpful. The location felt like a busy train station at times, but it was fantastic for walking to most attractions downtown. The dining experience was below expectations, similar to a basic continental breakfast found in free motels. However, the facilities were satisfactory overall.

Rooms

7.0

The rooms were clean when we arrived, but they were too small and regular for the price.

Service

8.0

The service, especially by the lady up front, was friendly and very helpful.

Location

8.0

The location was fantastic for walking to most downtown attractions, but it felt like a busy train station at times.

Dining

5.0

The dining experience was below expectations, similar to a basic continental breakfast found in free motels.

Facilities

7.0

The facilities were satisfactory overall.

Matthew

United Kingdom, October 2023

7.8/10

The hotel is wonderfully located, within walking distance of major attractions like the Memphis Pyramid, Sun Studios, and Beale Street. Rooms were clean upon arrival but could use more attentive housekeeping during stays. The staff is friendly and welcoming, although the restaurant service and room service could be improved. The bustling location is both a plus for exploring and a potential downside for those seeking a quieter atmosphere.

Rooms

7.0

The rooms were clean but lacked regular vacuuming during our stay.

Service

8.0

The staff, including team members, was very friendly and accommodating.

Location

9.0

Fantastic location within walking distance of top attractions and convenient trolley access.

Dining

8.0

The dining experience was enjoyable with well-prepared meals, albeit limited breakfast options.

Facilities

7.0

The hotel offers various amenities like dry cleaning, laundry, and valet parking.

Helen

United Kingdom, September 2023

7.0/10

The hotel is conveniently located near various activities downtown, making it a great choice for travelers looking to explore. The service was efficient, although there were some privacy concerns. The dining experience was good, but there is room for improvement in the buffet options. Overall, a satisfactory stay with decent value for the price paid.

Rooms

6.0

The room I stayed in was not clean and lacked some essential amenities like a working phone and TV. However, the staff tried to address the issues promptly.

Service

8.0

Some privacy concerns arose, but overall, I felt welcomed and assisted.

Location

7.0

The hotel's location was convenient for accessing musical attractions and downtown activities. However, it could get a bit crowded at times, resembling a busy train station.

Dining

7.0

The dining experience was satisfactory given the cost of the hotel. Breakfast was good, but there is room for improvement in the buffet spread.

Facilities

8.0

The hotel offers various facilities like dry cleaning, shops, and valet parking, adding convenience to the stay.

Clifford

United States, July 2023

7.4/10

I had a great stay at this hotel. The rooms were clean and decent, with comfortable beds. The service was friendly and accommodating, although there was a hiccup with the taxi booking. The location was fantastic, within walking distance of many attractions. The dining experience was satisfactory. Overall, a pleasant stay with a few minor issues.

Rooms

8.0

The rooms were clean and comfortable, but could have been a bit cleaner. Beds were comfy, and it was first come first serve for room selection.

Service

7.0

The staff was generally friendly and helpful, although there were some issues with the taxi booking. They made up for it by offering drink vouchers for the inconvenience.

Location

9.0

The hotel's location was fantastic, close to many downtown attractions and on the trolley line for convenience.

Dining

6.0

The dining was average, with the breakfast buffet lacking seasoning but offering decent quality. An overall good location.

Facilities

7.0

The hotel offers standard facilities like dry cleaning, laundry services, valet parking, and a welcoming drink. Nothing extraordinary but meets basic needs.

Stephen

United Kingdom, June 2023

7.2/10

The hotel is conveniently situated for the Convention Center, making it a great choice for events or exploring downtown Memphis. The friendly service stands out, but there were some room cleanliness issues and occasional noise disturbances. The dining options were satisfactory but lacked consistency.

Rooms

6.0

Despite some cleanliness issues like flying bugs and no room cleaning, the rooms were spacious and had a decent layout. A minor inconvenience was the missing towels and toilet paper. The presence of a bottle of lotion on the floor was unexpected.

Service

7.0

The service was a mix of positives and negatives. While the staff at the restaurant and bar were incredibly friendly and accommodating, the repeated visits to address noise levels were not the best approach. The valet service, on the other hand, was efficient.

Location

8.0

The hotel's location next to popular tourist spots and with easy access to the Convention Center and downtown Memphis makes it a prime choice for visitors. The convenience of having a Starbucks on-site was a plus, enhancing the overall stay.

Dining

7.0

Although there was confusion regarding complimentary breakfast, the overall dining experience was satisfactory with tasty dishes, even though the warmth of the food was inconsistent

Facilities

8.0

The hotel offered standard facilities like dry cleaning, valet parking, and pet amenities, catering to various guest needs. The presence of shops and commercial services added convenience throughout the stay.

Convenient Location

Room Cleanliness Issues

Charles

United States, May 2023

8.0/10

I had a mixed experience at the hotel. The rooms were fantastic with great views and comfy beds, but there were issues with cleanliness and room allocation. The service was incredibly warm and welcoming, except for a minor hiccup at check-in. The location was fantastic, close to many attractions and restaurants. The dining experience was excellent overall, though there were some difficulties with specific food items. The facilities were convenient, and overall, the stay had its highs and lows.

Rooms

8.0

The rooms were fantastic with great views and comfy beds.

Service

8.0

The service was incredibly warm and welcoming, except for a minor hiccup at check-in.

Location

9.0

The location was fantastic, walking distance to many attractions and restaurants.

Dining

7.0

The dining experience was generally excellent, but there were some issues with specific food items.