SHERATON MEMPHIS DOWNTOWN HOTEL | Stay downtown in Memphis

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Hotel Overview

250 North Main Street, Memphis, Tennessee, United States of America, 38103

Sheraton Memphis Downtown Hotel - Full-service hotel near Beale Street and Renasant Convention Center

Sheraton Memphis Downtown Hotel is located in downtown Memphis, connected via skywalk to Renasant Convention Center. The hotel offers 600 rooms with complimentary Wi-Fi and Sheraton Signature Sleep Experience beds. Guests can dine at Crossroads Tavern and Grille, serving Starbucks coffee and American fare. Amenities include a heated indoor pool, fitness center, and 24-hour business center. The property provides 16,000 square feet of meeting space, with additional 350,000 square feet available at Renasant Convention Center. Nearby attractions include Graceland, Memphis Music Hall of Fame, and FedExForum. The Main Street Trolley stops outside the hotel, providing access to Beale Street and other downtown attractions.

Additional perks of the hotel

- Access to club lounge with hors d'oeuvres, continental breakfast, and beverages - Indoor heated swimming pool and outdoor sundeck - 24-hour fitness center with treadmills, exercise bikes, and weights - Mobile check-in and keyless entry via Marriott Bonvoy app - On-site restaurant and bar with limited menu options from 4:00pm to 10:00pm - Pet-friendly rooms available (dogs only, 4th floor)

Rooms

All 600 rooms at Sheraton Memphis Downtown feature a 32-inch flat-screen LCD TV with premium cable channels, a large work area with a desk, and complimentary Wi-Fi. Rooms include Sheraton Signature Sleep Experience beds, premium bedding, and pillow menus. Options include double rooms with two beds accommodating up to four persons. Guestrooms are equipped with coffee/tea makers, air conditioning, and laptop-friendly workspaces. Some rooms offer access to the club lounge with upgraded breakfast and snacks.

Other conveniences

- Non-smoking rooms available - Private bathroom with free toiletries and hairdryer - Safe deposit box and wardrobe in all rooms - Ironing facilities and trouser press - Accessible rooms with roll-in showers and lowered fixtures - Electronic room key and mobile key options

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Tradition King Guest Room

Max:

2 persons

370 sq. feet

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Tradition Double Room

Max:

4 persons

370 sq. feet

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Corner King Guest Room

Max:

2 persons

445 sq. feet

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Transportation Tips

Transportation Options

City Center

Memphis 2.6 mi

Airports

Memphis International (MEM) 9.8 mi

Jonesboro Municipal (JBR) 67.9 mi

Bus

Bus stop400 ft

Amenities

Thoughtful hotel amenities for a comfortable stay

Wi-Fi

Parking

USD 29 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Services

Valet parking
Pet amenities available
Laundry
Dry cleaning
Stores/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Hotel Location

250 North Main Street, Memphis, Tennessee, United States of America, 38103

Map view

street view

250 North Main Street, Memphis, Tennessee, United States of America, 38103

City landmarks

Memphis

Beale Street

4900 ft

706 Union Ave

Sun Studio

1.4 mi

Museums

Magevney House

2300 ft

Union Ave and Third Ave

AutoZone Park

4000 ft

Stadiums

Memphis Pyramid

2600 ft

Stadiums

FedExForum

5200 ft

Museums

Memphis Rock 'n' Soul Museum

1.0 mi

149 Union Ave The Peabody Memphis

The Peabody Ducks

3800 ft

Museums

Woodruff-Fontaine House

1.0 mi

Museums

National Civil Rights Museum

1.3 mi

119 S Main St

Belz Museum of Asian and Judaic Art

4000 ft

Beale St (at Main Street)

Statue of Elvis

1.2 mi

Museums

Memphis Music Hall of Fame

4600 ft

Broadway Theatre

Orpheum Theatre

4500 ft

Museums

Slave Haven Underground Railroad Museum

1.0 mi

Near Mud Island River Park

Confederate Park

2500 ft

Parks

Mud Island River Park

1.6 mi

65 Union Ave

The Cotton Museum at the Memphis Cotton Exchange

3400 ft

1 Bass Pro Dr

Ducks Unlimited Waterfowling Heritage Center

2500 ft

125 N Front St

Mississippi River Museum at Mud Island

1.6 mi

652 Adams Ave

Mallory-Neely House

4200 ft

Parks

Court Square

2500 ft

Museums

Blues Hall of Fame

1.3 mi

Beale St

Beale Street Entertainment District

5000 ft

251 Riverside Dr

Beale Street Landing

1.2 mi

Nearby

Events

Memphis Cook Convention Center

1200 ft

Museums

Fire Museum of Memphis

1700 ft

Church

Saint Peters Catholic Church

1000 ft

155 Market Ave

Saint Mary's Catholic Church

1200 ft

Parks

Martyrs Park

1000 ft

Restaurants

Stickem

1000 ft

Food Truck - Location Varies

Memphis Dawgs

1000 ft

Restaurant

Hot N Heavy Dogs

1000 ft

Restaurant

The Joy Ride Food Truck

1000 ft

Restaurant

KC's Southern Style Rice

1500 ft

Triple S Flea Market on Third in Between Raines and Shelby Drive

Alcenia's

800 ft

317 N Main St

Westy's

1000 ft

346 N Main St

Guest Reviews & Ratings

What Guests Are Saying?

82%

loved it & would return

Convenient Location

Friendly Staff

Room Cleanliness Issues

Inconsistent Dining Experience

8.2/10

Great

Rooms

7.0

Location

8.3

Service

7.7

Dining

6.7

3.5/5 based on 1724 reviews

#41 of 151 hotels in Memphis based on Tripadvisor

John

United States of America, October 2023

7.0/10

The hotel was clean when we arrived, but the rooms were not ready, and they were too small and regular for the price. The service, particularly by the lady up front, was friendly and very helpful, although some staff, like the car valet parking team, were unhelpful. The location felt like a busy train station at times, but it was fantastic for walking to most attractions downtown. The dining experience was below expectations, similar to a basic continental breakfast found in free motels. However, the facilities were satisfactory overall.

Rooms

7.0

The rooms were clean when we arrived, but they were too small and regular for the price.

Service

8.0

The service, especially by the lady up front, was friendly and very helpful.

Location

8.0

The location was fantastic for walking to most downtown attractions, but it felt like a busy train station at times.

Dining

5.0

The dining experience was below expectations, similar to a basic continental breakfast found in free motels.

Facilities

7.0

The facilities were satisfactory overall.

Matthew

United Kingdom, October 2023

7.8/10

The hotel is wonderfully located, within walking distance of major attractions like the Memphis Pyramid, Sun Studios, and Beale Street. Rooms were clean upon arrival but could use more attentive housekeeping during stays. The staff is friendly and welcoming, although the restaurant service and room service could be improved. The bustling location is both a plus for exploring and a potential downside for those seeking a quieter atmosphere.

Rooms

7.0

The rooms were clean but lacked regular vacuuming during our stay.

Service

8.0

The staff, including team members, was very friendly and accommodating.

Location

9.0

Fantastic location within walking distance of top attractions and convenient trolley access.

Dining

8.0

The dining experience was enjoyable with well-prepared meals, albeit limited breakfast options.

Facilities

7.0

The hotel offers various amenities like dry cleaning, laundry, and valet parking.

Helen

United Kingdom, September 2023

7.2/10

The hotel is conveniently located near various activities downtown, making it a great choice for travelers looking to explore. The service was efficient, although there were some privacy concerns. The dining experience was good, but there is room for improvement in the buffet options. Overall, a satisfactory stay with decent value for the price paid.

Rooms

6.0

The room I stayed in was not clean and lacked some essential amenities like a working phone and TV. However, the staff tried to address the issues promptly.

Service

8.0

Some privacy concerns arose, but overall, I felt welcomed and assisted.

Location

7.0

The hotel's location was convenient for accessing musical attractions and downtown activities. However, it could get a bit crowded at times, resembling a busy train station.

Dining

7.0

The dining experience was satisfactory given the cost of the hotel. Breakfast was good, but there is room for improvement in the buffet spread.

Facilities

8.0

The hotel offers various facilities like dry cleaning, shops, and valet parking, adding convenience to the stay.

Clifford

United States of America, July 2023

7.4/10

I had a great stay at this hotel. The rooms were clean and decent, with comfortable beds. The service was friendly and accommodating, although there was a hiccup with the taxi booking. The location was fantastic, within walking distance of many attractions. The dining experience was satisfactory. Overall, a pleasant stay with a few minor issues.

Rooms

8.0

The rooms were clean and comfortable, but could have been a bit cleaner. Beds were comfy, and it was first come first serve for room selection.

Service

7.0

The staff was generally friendly and helpful, although there were some issues with the taxi booking. They made up for it by offering drink vouchers for the inconvenience.

Location

9.0

The hotel's location was fantastic, close to many downtown attractions and on the trolley line for convenience.

Dining

6.0

The dining was average, with the breakfast buffet lacking seasoning but offering decent quality. An overall good location.

Facilities

7.0

The hotel offers standard facilities like dry cleaning, laundry services, valet parking, and a welcoming drink. Nothing extraordinary but meets basic needs.

Stephen

United Kingdom, June 2023

7.2/10

The hotel is conveniently situated for the Convention Center, making it a great choice for events or exploring downtown Memphis. The friendly service stands out, but there were some room cleanliness issues and occasional noise disturbances. The dining options were satisfactory but lacked consistency.

Rooms

6.0

Despite some cleanliness issues like flying bugs and no room cleaning, the rooms were spacious and had a decent layout. A minor inconvenience was the missing towels and toilet paper. The presence of a bottle of lotion on the floor was unexpected.

Service

7.0

The service was a mix of positives and negatives. While the staff at the restaurant and bar were incredibly friendly and accommodating, the repeated visits to address noise levels were not the best approach. The valet service, on the other hand, was efficient.

Location

8.0

The hotel's location next to popular tourist spots and with easy access to the Convention Center and downtown Memphis makes it a prime choice for visitors. The convenience of having a Starbucks on-site was a plus, enhancing the overall stay.

Dining

7.0

Although there was confusion regarding complimentary breakfast, the overall dining experience was satisfactory with tasty dishes, even though the warmth of the food was inconsistent

Facilities

8.0

The hotel offered standard facilities like dry cleaning, valet parking, and pet amenities, catering to various guest needs. The presence of shops and commercial services added convenience throughout the stay.

Convenient Location

Room Cleanliness Issues

Charles

United States of America, May 2023

8.0/10

I had a mixed experience at the hotel. The rooms were fantastic with great views and comfy beds, but there were issues with cleanliness and room allocation. The service was incredibly warm and welcoming, except for a minor hiccup at check-in. The location was fantastic, close to many attractions and restaurants. The dining experience was excellent overall, though there were some difficulties with specific food items. The facilities were convenient, and overall, the stay had its highs and lows.

Rooms

8.0

The rooms were fantastic with great views and comfy beds.

Service

8.0

The service was incredibly warm and welcoming, except for a minor hiccup at check-in.

Location

9.0

The location was fantastic, walking distance to many attractions and restaurants.

Dining

7.0

The dining experience was generally excellent, but there were some issues with specific food items.